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Identity management: What you need to know

Modern-day security breaches like the SolarWinds or T-Mobile attacks are not one-off events; they are prime examples of how someone can steal your organization’s credentials and use them to gain illegitimate privileged access to sensitive assets. Data breaches happen daily, and in too many places at once to keep count.…

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Why sustainable development is built on quality

The world is full of colour and energy. Human ingenuity has harnessed this vibrancy to build truly amazing things. It is also this ingenuity that drives us to perpetually innovate and create, shaping the future we will all inhabit. But for us to make progress on challenges – from renewable…

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Remote patient monitoring: A guide for healthcare specialists

In the quiet suburbs of small-town Canada, Hannah, an 80-year-old retiree, faced a daunting health challenge. Diagnosed with congestive heart failure, she grappled with frequent hospital visits, medication adjustments, and the constant fear of exacerbations. But then came a game-changer: remote patient monitoring (RPM). In healthcare, effective diagnostics rely on…

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What is change management: A quick guide

In a world where change is the only constant, organizations can no longer afford to be complacent. Keeping up with the pace of technological change is tough, and all business leaders must learn to adapt. It’s no longer enough to react to disruption. To get ahead of the competition, organizations…

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Quality management: The path to continuous improvement

When considering how a business operates, the initial things that likely spring to mind include the usual processes and departments: product development, sales, marketing, HR, and more. However, it’s important to recognize that each of these areas is influenced by an overarching system that is often underestimated – the quality…

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Quality management systems: An introduction

How do successful businesses thrive in our ever-more competitive world? Some are driven by a charismatic leader; others rely on the power of the collective. But there is one ingredient which, from corner store to corporate powerhouse, is essential for healthy long-term success. Quality. That is why effective quality management…

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AI management systems: What businesses need to know

From the development of self-driving cars to the growth of generative AI tools like ChatGPT and Google Bard, artificial intelligence (AI) is the cornerstone of our everyday lives. Take for instance AI-powered virtual assistants that respond to voice commands and perform tasks based on user input. These are just one…

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Building a responsible AI: How to manage the AI ethics debate

We are living in the age of artificial intelligence (AI). It is disruptive, disconcerting and ubiquitous. While still growing and developing at an accelerated pace, AI is already augmenting human life. The technology is now increasingly commonplace in our homes, our workplaces, our travels, our healthcare and our schools. What…