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Quality management: The path to continuous improvement

When considering how a business operates, the initial things that likely spring to mind include the usual processes and departments: product development, sales, marketing, HR, and more. However, it’s important to recognize that each of these areas is influenced by an overarching system that is often underestimated – the quality…

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Quality management systems: An introduction

How do successful businesses thrive in our ever-more competitive world? Some are driven by a charismatic leader; others rely on the power of the collective. But there is one ingredient which, from corner store to corporate powerhouse, is essential for healthy long-term success. Quality. That is why effective quality management…

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AI management systems: What businesses need to know

From the development of self-driving cars to the growth of generative AI tools like ChatGPT and Google Bard, artificial intelligence (AI) is the cornerstone of our everyday lives. Take for instance AI-powered virtual assistants that respond to voice commands and perform tasks based on user input. These are just one…

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Building a responsible AI: How to manage the AI ethics debate

We are living in the age of artificial intelligence (AI). It is disruptive, disconcerting and ubiquitous. While still growing and developing at an accelerated pace, AI is already augmenting human life. The technology is now increasingly commonplace in our homes, our workplaces, our travels, our healthcare and our schools. What…

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What is AI? All you need to know about artificial intelligence

No longer a feature of science-fiction, artificial intelligence (AI) is here – and it’s here to stay. While the world attempts to grasp the ramifications of the technology in its current iterations, AI continues to evolve at blistering pace. Whether in the realm of industrial automation, scientific research or the creative…

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Quality management: The path to continuous improvement

When considering how a business operates, the initial things that likely spring to mind include the usual processes and departments: product development, sales, marketing, HR, and more. However, it’s important to recognize that each of these areas is influenced by an overarching system that is often underestimated – the quality…