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ISO 9001

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Quality management: The path to continuous improvement

When considering how a business operates, the initial things that likely spring to mind include the usual processes and departments: product development, sales, marketing, HR, and more. However, it’s important to recognize that each of these areas is influenced by an overarching system that is often underestimated – the quality…

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Quality management: The path to continuous improvement

When considering how a business operates, the initial things that likely spring to mind include the usual processes and departments: product development, sales, marketing, HR, and more. However, it’s important to recognize that each of these areas is influenced by an overarching system that is often underestimated – the quality…

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936 Views
Quality management principles: The foundation for success

As the business world continues to navigate uncharted waters, companies and organizations of every size face unprecedented pressure. To thrive, they must consistently deliver exceptional quality and customer experience. That means striking a delicate balance: delivering excellence alongside the pursuit of operational efficiency. To do this, they must be able…

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ISO 9001 Gets Quality Check

The world’s favourite standard is still as relevant as ever. Used by millions of organizations around the globe, the world-standard reference for quality, ISO 9001, Quality management systems – Requirements, has just passed its “warrant of fitness”. Like all ISO standards, ISO 9001 undergoes a systematic review every five years to decide…

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Getting The Best Out of ISO 9001

Standards to support ISO 9001 have just been updated. Improved quality, performance, efficiencies and business relationships are just some of the benefits of implementing a quality management system (QMS) such as ISO 9001. Standards focusing on specific requirements that help optimize the use of a QMS have just been updated…

ISO 9001-QMS-company
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You have already implemented ISO 9001 in your company! How do you align your project to your QMS?

A research done by Basak Manders, a Quality Management research expert, found that ISO 9001 quality management standard has been implemented by more than one million organizations in 187 countries since its introduction in 1987. According to the research, ISO 9001 implementation ensures operational and market benefits in the majority…

Customer-satisfaction-in-the-hospitality-industry
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Hospitality Industry: Increasing Customer Satisfaction

The formula to make customers satisfied in the hospitality industry is not to provide services that will only make customers say “it was a good experience” but to make them say “we will definitely come back again” and keep them loyal, by providing quality in services with pleasure. Pleased customers…

Quality-Control-in-Pharmaceutical-Industry
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The Solution to Pharmaceutical Industry Anomalies

The evolution of the pharmaceutical industry over the years in the world market has been of a great concern for the health care service institutions, and customers, particularly. The importance of pharmaceutical industry utilization relies on the premise of quality control management implementation, which intends to improve the management system…

ISO 27001
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Why choose a third party certification body?

You have probably been wondering if your company is doing things right. Questions which imply insecurities regarding the company’s performance in the market have surely been asked many times among the workers such as: Are we keeping a proper record of processes within the company? Are we tackling problems efficiently?…